We’re dealing with a particular snafu in advance of our go-live date next week that I have talked through with the Asana support team, but have yet to find a solid solution to.
Use Case Part 1
We want clients to have access to view project progress and to get notifications each time we update them via the “Progress” and "calendar views in Asana. In order to do this, it would appear we have to give them access to the entire project since we can not restrict them to JUST the “Progress” tab.
Use Case Part 2
We DO NOT want clients to have access to sensitive comments/conversations that take place within the project on different items (not to mention other data). Some things are better off on a “need to know” basis.
There is the option to copy & paste updates and email to the client, but that is time-consuming and we’re trying to avoid it. There is also the option to utilize the slack integration, but we find that unsatisfactory as well because of how overwhelming and chaotic the conversation can become in a chatbox.
Is there a way to seamlessly update the client with notifications without giving them FULL access to everything happening in our projects? Any advice is hugely appreciated.