Unable to reproduce the auto-promotion feature with Rules.

[Laura_T]

Briefly describe (1-2 sentences) the Bug you’re experiencing:

I’m trying to use Rules to automate My Tasks.

This tutorial states that I can reproduce the old Today, Upcoming, Later auto-promotion feature with Rules.

I have followed the instructions provided and I have set up the “Due date is approaching” Rule.

I have waited for 2 days since Rules run at midnight however all my tasks are still in “Recently Assigned”. They haven’t moved to the appropriate section even though they should have based on due date.

Steps to reproduce:
Create a rule Due date is approaching > Move task to section

Browser version: Chrome 91 on macOS (Catalina)

Upload screenshots below:

[Rebecca_McGrath]

Hi @Laura_T, welcome to the Asana Community Forum

I’m sorry to hear that you’re having trouble with Rules! Firstly, I’d recommend taking a look at this helpful post by our Forum Leader @lpb: Your Simple (or Advanced) Strategy for Asana’s My Tasks

If you’re still running into issues after this, you can reach out to our Support team with more details and they would be happy to help you resolve this

How to contact our Support Team

We are here to help! Our Support Team can be contacted following these steps: To create a support ticket: Please go to asana.com/support Click the chat icon at the bottom right Type in your issue (or you can go ahead and write “speak to an agent”) We will ask you some details about your query to understand what you need and will offer you a solution, as well as give you the option to create a support ticket. [Contact support]