Trouble bringing custom fields into dashboard components

I am trying to set up two complimentary dashboard components to get:

  1. The average length of time a project takes to get from the start date to go-live ( A→ B)
  2. The average length of time a project takes to get from the start date to completion (A → C)

I have custom fields for both elements that I am using in tmy pipeline tab; they are calculating the correct amount of time, and I’m very happy with how the fields are working.

However, when I try to make the dashboard components to display both, I can only use the later element (A → C). The custom fields are set up nearly identically, so I’m confused why I can’t use the (A → B) element.

Hi @Aidan_Glendon, welcome to the forum!

Can you confirm that both fields are added to your org library?

@Jeremy_Long yes, I can confirm the fields are in my org library

Hello @Aidan_Glendon
That’s an unusual problem. I would suggest contacting Support to let them investigate the matter and troubleshoot for any potential bugs.

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