Hi all! Would love your help if you’re a time-tracking wizard!!
I’m managing a team of 8, and we’ve recently implemented time-tracking. Because it’s a new process, they sometimes forget to log their time in the tasks – instead, they put the time in comments “This took me 45 minutes”, for example. We have a solution moving forward for that process, but I want to go back and add all the time comments to the “actual time” field so I can pull data later this year - but I can’t add this time on their behalf. If I add the time to the “actual time” field in the task, it will say in the report that I spent that much time on the project instead of the designer. Am I missing anything? Is there anyway I can log “actual time” for someone else on my team in their tasks?
Also, there are some projects that the time-tracking doesn’t get applied to the subtasks. Just the parent task. But some projects it DOES apply the time-tracking to all of the subtasks. It’s driving me a bit mad.
Hi @Shayleen_Smith , it sounds like it’s just a matter of setting expectations to everyone theough training, training and follow up training. It’s the only way people will change. I would definitely not recommend ‘spoiling’ them by you doing all the leg work to fill in their actual time, which, as you’ve discovered won’t work since you will be the logger.
Just curious, are you using the recently new ‘Timesheets and Budgets’ add-on? That will provide your (selected) user with a weekly Timesheet where they can log time on all their tasks in one easy place, rather than jumping in and out of projects or their My tasks.
Regarding your second point, not quite sure what’s happening there. Can you perhaps share some screenshots showing the issue? Are the time values of subtasks not rolling up to the parent task’s values?
Please hear me, I’m definitely not trying to spoil them - just trying to solve the problem in retrospect without wasting their time.
No, we do not have the add-on of “Timesheets and Budgets”. We are keeping track of time in the projects with custom fields. In some further digging, it looks as if I can’t do what I’m looking to do (reassigning team members) without that add-on.
Regarding my second question, here is a screenshot of the project, and then one of the subtasks. You can see in the project that the custom field of “actual time” is present, but it’s not available in every subtask, so I’m curious if I’m missing something! (I redacted some names of members and projects for privacy)
Found your post because we previously did have the ability to track actual time on subtasks and I noticed Actual Time is showing up as a “Disconnected field” now. It is no longer visible immediately under Estimated Time. I am looking for any supporting documentation from Asana to determine if this is a bug or a feature being downgraded because of the Timesheets & Budgets add-on. Its disrupting the time tracking we had already trained our team to do and we’re looking for a reason for the change.
This is a major disruption to our time tracking workflows. The new sub tasks feature inheriting the custom fields of the parent task aren’t working for us and actual time is missing on sub tasks. Is this a bug?
I have this in my inbox this morning, in response to the support case I opened:
Our support engineers informed me that you were correct about this being a bug, and that there have been several other reports about this today as well.
They’re currently looking into the issue…
I wanted to provide you with an update about the bug report regarding ‘actual time’ fields on subtasks. Our engineering team has officially recognized the issue and they currently have a scheduled a target date of June 21, 2026, to address it.
Because we have a clear timeline for the fix, I’ll be moving this case to a ‘Solved’ status for now. However, I want to assure you that your request isn’t going anywhere:
I have linked this case to an internal tracker in my personal bug project.
Once the engineers provide an update or a fix is deployed, I will personally reopen a new line of communication to let you know.
In the meantime, you are more than welcome to check back in with us next month if you’d like a status update.
I apologize for the disruption this has caused your team’s workflow, and I thank you in advance for your continued patience while our engineers work on a long-term resolution.
Please feel free to let me know if there’s anything else I can assist you with and I’ll be happy to help, but if that was all for now, I hope you have a great rest of your week!
I’m facing a frustrating issue with the native Time Tracking feature.
In our project, we use the “Actual Time” (Tiempo Real) field. It works perfectly on parent tasks, but in subtasks, this field always appears under the “Disconnected Fields” (Campos Desconectados) section.
Here’s the problem:
It is a native Asana field, not a custom one.
I know I can fix it by adding the subtask to the project (Tab+P), but we have hundreds of tasks and doing this manually for every subtask is not an option.
We need the subtasks to recognize the project’s time tracking schema automatically.
Does anyone know a way to “connect” or hide this section globally for subtasks? It creates a lot of visual clutter and confusion for the team.
I feel that if the parent task is in a project with Time Tracking enabled, the subtask should inherit that field’s connection natively without being “disconnected.”
Has anyone found a workaround that doesn’t involve manual multi-homing or expensive automation rules?
We have the same problem. Additionally, when you assign your name to the parent task, the “disconnected” actual time field disappears at all from the subtask and you can’t log time at all in the subtask.
Sorry about this, I have reported this internally, and will let you know once I get an update.
In the meantime, a workaround is to update the Actual time field in the List view level.
Expand the Subtasks from the list view → Update the Actual Fields
@Irish_Makimura provided a great solution! Another option is to add the Actual time field to My Tasks, and then when sub-tasks are assigned to the person, the Actual Time field will show up under the “My Tasks” project in the sub-task.
I had the same issue last week, but today the problem changed.
The real-time value for subtasks disappeared completely, not even showing as a disconnected field anymore.
Even so, it can still be added in the list view.
However, this is a very strange bug, and I would recommend fixing it, please.
@Irish_Makimura, in addition to the above post, this morning I also noticed in Slack:
the “Actual Time” field has disappeared from subtasks across all our Asana projects. Last week, it was still visible under “disconnected fields,” but it now seems to be completely gone and no longer available.
