Hi all! Would love your help if you’re a time-tracking wizard!!
I’m managing a team of 8, and we’ve recently implemented time-tracking. Because it’s a new process, they sometimes forget to log their time in the tasks – instead, they put the time in comments “This took me 45 minutes”, for example. We have a solution moving forward for that process, but I want to go back and add all the time comments to the “actual time” field so I can pull data later this year - but I can’t add this time on their behalf. If I add the time to the “actual time” field in the task, it will say in the report that I spent that much time on the project instead of the designer. Am I missing anything? Is there anyway I can log “actual time” for someone else on my team in their tasks?
Also, there are some projects that the time-tracking doesn’t get applied to the subtasks. Just the parent task. But some projects it DOES apply the time-tracking to all of the subtasks. It’s driving me a bit mad.
Hi @Shayleen_Smith , it sounds like it’s just a matter of setting expectations to everyone theough training, training and follow up training. It’s the only way people will change. I would definitely not recommend ‘spoiling’ them by you doing all the leg work to fill in their actual time, which, as you’ve discovered won’t work since you will be the logger.
Just curious, are you using the recently new ‘Timesheets and Budgets’ add-on? That will provide your (selected) user with a weekly Timesheet where they can log time on all their tasks in one easy place, rather than jumping in and out of projects or their My tasks.
Regarding your second point, not quite sure what’s happening there. Can you perhaps share some screenshots showing the issue? Are the time values of subtasks not rolling up to the parent task’s values?
Please hear me, I’m definitely not trying to spoil them - just trying to solve the problem in retrospect without wasting their time.
No, we do not have the add-on of “Timesheets and Budgets”. We are keeping track of time in the projects with custom fields. In some further digging, it looks as if I can’t do what I’m looking to do (reassigning team members) without that add-on.
Regarding my second question, here is a screenshot of the project, and then one of the subtasks. You can see in the project that the custom field of “actual time” is present, but it’s not available in every subtask, so I’m curious if I’m missing something! (I redacted some names of members and projects for privacy)
Found your post because we previously did have the ability to track actual time on subtasks and I noticed Actual Time is showing up as a “Disconnected field” now. It is no longer visible immediately under Estimated Time. I am looking for any supporting documentation from Asana to determine if this is a bug or a feature being downgraded because of the Timesheets & Budgets add-on. Its disrupting the time tracking we had already trained our team to do and we’re looking for a reason for the change.
This is a major disruption to our time tracking workflows. The new sub tasks feature inheriting the custom fields of the parent task aren’t working for us and actual time is missing on sub tasks. Is this a bug?
I have this in my inbox this morning, in response to the support case I opened:
Our support engineers informed me that you were correct about this being a bug, and that there have been several other reports about this today as well.
They’re currently looking into the issue…
