I’ve received another update (Monday, 5/18/2026, 4:01 p.m.) that unfortunately blocks our workaround guidance. Sharing here for others figuring out how to pivot:
I hope you had a great weekend!
I just wanted to let you know that our engineer was able to resolve the bug regarding ““actual time” custom field showing up under a “disconnected field” section in subtasks”, but there’s now a NEW un-related bug that’s causing “actual time” to become unavailable in subtasks.
I just wanted to provide you with this update so you’re aware of this current behavior due to the new bug.
Our engineers are currently working towards a longterm fix for the new bug, so thanks in advance for your continued patience.
I hope this helped, but please feel free to let me know if there’s anything else I can assist you with and I’ll be happy to help!