In my profile, I have email notification for all the projects I have. However, when I provided status update on a project (click “Update Status”, fill out info and then post) the rest of team who were in Project roles got an automatic email but not me, the one who did the update. How to configure it so I can also get email update automatically? The reason is so I can just forward that update email to a mailing list. I am getting automatic email update for other project if it were not me who did the update and I checked for the project I did update the email notification was on. Any suggestions? Thanks!
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Welcome to the Asana Community Forum @David_Zhou!
As far as I know you won‘t receive notifications for updates or comments you post.
Now if you need those you could set up an alias email in your inbox and add that to the projects you need for example.
Then you can set up a filter in your inbox for emails coming to this specific email address and the emails will be forwarded automatically to others.
More info and options are listed here.
Let me know in case that does not help.
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For what it’s worth, I’d like to second that this issue is frustrating. I created an Asana project update, but since I didn’t receive the email notification, I questioned whether anyone else on the project received it. This situation means that the project manager has to reach out to someone else on the project to ask whether the email was received. I was able to confirm with another team member, but the process seems a bit inefficient. Setting up an alias email also seems quite inefficient and extra work for the user instead of something that seems very simple on Asana’s end.
Why not send the notifications to the update creator as well?
Welcome, @Luke_McKay,
Many of us would prefer not to be notified about things we ourselves have initiated because this would result in a lot of extra noise. Generally, apps are not designed to send notifications to confirm that things are working as expected.
Thanks,
Larry
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Hi Larry,
“Many of us” implies you conducted a survey. If so, it would be interesting to see those results and what types of user groups were polled. Regardless, David (who I do not know) started this thread which I found by googling because I was having the same problem. So we know that at least two people prefer to receive the notifications. Also, usually you can control notifications if they exist (turn them on / turn them off), which seems like a better way to support multiple user types. In this case, the notification does not exist, so I can’t turn it on even if the default were set to off. I have to respectfully disagree with you here. I would prefer to have the option, and I suspect that others would too.
-Luke
No, @Luke_McKay, I didn’t conduct a survey.
Feel free to check Product Feedback and vote at the top of a thread if you find one, or create your own and vote.
Thanks,
Larry
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