🏁 The number of tasks completed should not be a metric to measure success

During a recent session with a client, a top manager raised an issue from a manager on their team.

The manager in question was confused (and a bit worried) by the fact that in Asana, as a manager, he/she was delegating more tasks than actually completing them. So they were looking for a way to still show their work and how busy they were because the « Completed tasks by assignee » was shining a bad light upon them.

My answer was that I don’t believe the number of completed tasks should be a metric of success. Asana is just a tool, you should measure success the way you used to, before Asana came into the picture. Everyone has a different way of splitting their work (1 task versus an entire project), and some others, because of their position, are delegating a lot. The success should be measured based on the value delivered (number of bugs fixed, shops opened, revenue…) and not some completion metrics!

Do you agree?


Completely agree! Specifically with the part that every role is different thus a completion metric in Asana doesn’t measure success equally. Heck… in my case, as a manager, my success is measured by the completion of tasks by OTHERS! Not because they are simply checking boxes… but because those boxes represent: approvals accepted, milestones achieved, roadblocks removed, offers launched, or promotions granted!

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