Team Members stuck in "Comment Only" on projects

Briefly describe (1-2 sentences) the Bug you’re experiencing:
A couple of my employees are now designated “comment only” on many projects that they have been able to edit in the past. Even though they are members of the teams with these projects, the only way I’m able to give them editing access is to manually go into each project and add them.

Steps to reproduce:

Browser version: Safari 14.1.1 on my Macbook and the Asana app on their iPhones

Upload screenshots below:

Hi @Stephen_Carver, welcome to the Asana Community Forum :wave:

I suggest reaching out to our Support team with the email addresses of the users in question, along with the project URL link, as our Support team has access to additional tools that we don’t have here on the Community team to be able to look into this further for you.

You can contact our Support team by following these steps: How to contact our Support Team ✉

I hope this helps! :slight_smile:

Thank you

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