Tasks won't open

Every time I try to open as task it either won’t load (see screenshot) or it loads up and then completely locks up.

Browser version: Chrome AND Safari

Upload screenshots below:

Hi @Oliver_Pangborn and thanks for the report!

  • Are you able to reproduce with a private/incognito window? If so, can you confirm what version of Chrome/Safari you’re using?

  • Could you also share a larger screenshot? Or confirm where you’re opening this task from? a Project? your Inbox?

Looking forward to your reply!

Hi @Oliver_Pangborn, just checking in to see if you have an update for us? :slight_smile:

Hi Emily–

Sorry for the delay! I think the problem is on our end with the Kapersky antivirus software. As soon as I stop the browser extension, it seems to be fine. Is this a known problem?

Thanks for getting back to us, @Oliver_Pangborn! and sorry for the delay! It could be a settings in your Kaspersky antivirus software that is blocking Asana. I recommend you reaching out to their support team to investigate further!

This topic was automatically closed 16 days after the last reply. New replies are no longer allowed.