Tasks not working properly

[Christopher12]

Hi, My tasks are not loading, and also not registering as complete when I mark them complete.

I also cannot use the chatbot because the page just stalls on loading. Please help.

[lpb]

Welcome, @Christopher12, and sorry to hear this.

Try these troubleshooting steps, then please create a support ticket using this temporary procedure:

Try the new Asana Help Center!

Hi everyone, it looks like the length of the thread is causing some confusion, so I’ll close this topic and highlight the workaround currently in place to make things clearer. Some users are currently running into an authentication error when trying to log into our new Help Center. We are actively working on this and we’ll let you know once a fix is in place. In the meantime, please kindly use these workaround solutions to get in touch with Support: Option 1: Access our Help Center in an inc…

Thanks,

Larry

[Christopher12]

Hi, Your response wasn’t helpful. My Task page is not working properly - tasks are not being acknowledged as complete, and I am unable to load a detailed view from the Task page.
I am also unable to load the help center chat.

[lpb]

@Christopher12,

Re your My Tasks issue: Since I’ve not seen any other similar reports, my belief is that only Support can help you; not me or anyone else here.

Re your issue with the help center chat, since Option 2 in the link I provided which you might have missed; that described what to do if the chat didn’t work for you.

Thanks,

Larry