Hi, does anyone have lately also major problems with Asana? It started with a random sorting of tasks in My tasks section, then the mobile app on ios stopped working (also My tasks section) and now I tried to reach support and chat and it doesn’t work either. What is going on in Asana? Should I get worried? It is the main tasking system in my team, so I’m a bit worried if I have to move somewhere else.
If somebody from Asana is reading this, can you reach me? I honestly don’t know how to contact you!
I can help with this part: to reach support, use the workarounds in this forum post: How to contact our Support Team ✉
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The problem is, that when I try to contact support, the window is loading and doesn’t open. Im accessing with google chrome from both mac os and ios, everything is updated.
Did you use these workarounds in the post I linked to?
In the meantime, please kindly use these workaround solutions to get in touch with Support:
- Option 1: Access our Help Center in an incognito browser window and start the chat via the button at the bottom right without logging in. This way, you will not run into the authentication issue that is still in the process of being fixed.
- Option 2: If incognito mode doesn’t work on your end, please use this temporary form to submit your request to our Support team.
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