Please ASANA can you give super admins the power of Sauron! In a small organisation like ours, I need to have full access to view and edit everything
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to pile on with everyone else.
This is silly.
I can delete a user, then clean out their projects. So I have the power to get the job done, just not the way that makes sense.
We need this power otherwise people make mistakes and create workflow problems.
You are thinking about this incorrectly, at small operations where you have 1-3 asana exports and everyone else depends on their skills to manage the workflows, we need those people to have the power to clean house when issues arise. You have essentially made your program the victim of the lowest common dinominator.
Empower the ones who value your product, not the knuckle head on staff who is taking his best guesses at how to do something.
Mahalo from the west end of the world. Even out here we understand best practices on this matter.
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Iâd like to echo the sentiment of many of the replies above. A super admin should have access to all resources in the account. That is how it works in all the other platforms our company uses. As a previous poster pointed out, as a super admin I can remove a user and reassign all of their projects. So why not make it easier to reassign the admin role on a single project when the desire is not to remove the user?
The privacy or security rebuttal also seems misguided as in a corporate environment the super admin users have access to emails, chat communication, device administration, and all other manner of auditing and logging. Employees should have a low expectation of privacy from the highest levels of leadership.
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There are many people who have posted well-reasoned, thoughtful points on why the lack of universal permissions for Super Admins is problematic.
So instead of repeating what others have already said many times, I will simply say this:
The fact that a Super Admin does not have universal access to the entire system is a moral travesty of the highest order. Every time a departed staff memberâs tasks become uneditable, an angel loses its wings.
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Newish Asana org here. Just running into this as we started using the program before we had complete training for everyone. What a nightmare. No other software we use lacks the ability for the President of the company who pays for the software to be so limited. I now have to go around begging employees to follow process, archive projects, assign teams correctly, or just limit access so people canât screw things up, which creates work for me and limits my teams capabilities. This truly makes zero sense, and looks like its been an issue for almost two years. This is the number one thing I would point out to anyone who asked me about my thoughts on Asana. Please resolve. If employees need privacy, they shouldnât be posting that content to a company provided software tool.
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We were just about to move forward with Asana, but this is such a serious limitation I am not sure we can do it. Itâs a shame because so much about the platform is so great. It seemed like the perfect tool ⌠but the admin capabilities are severely lacking in too many ways, and it seems Asana does not care to fix it given the history of this thread.
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Hi everyone, thanks for sharing your feedback and advocating for this update!
Today I would like to share we just launched Work Access Mode for Enterprise and Enterprise+ super admins.
With this feature, super admins can use advanced search to locate tasks, projects, and portfolios across the organization, even if theyâre private. Previously, super admins could only view private tasks or projects if they had been added to them directly. Work access mode removes this limitation, giving super admins full visibility when needed.
You can learn more about this update in our Help Center article.
I hope this helps! Please feel free to reach out to our support team if you have any follow up questions.
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