Hi all!
My team has recently set up a new project board and added some rules to help move things along, but are running into issues with a rule that creates a subtask.
I’ve set up a rule in a project board that runs when a task status has been updated to a specific one. This is what it is currently set to do:
- The task will move the task into that section within the project board
- The task’s due date will update relative to when it was triggered
- A subtask will be created and assigned to a specific teammate every time. The subtask due date is set to be whatever the due date for the parent task is.
The issue: When this rule runs, it also adds the subtask to my project board which we do not want to happen as it is causing a lot of confusion with the team. There is nothing in the rule settings that shows the subtask being created should be added to our project board.
I understand that, at the core, subtasks are still tasks, however, I have never had this happen where they populate a project board. This leads me to think that I have maybe set something up incorrectly in the rule settings or that there are potentially other settings I am not aware of at the project level.
I have looked in the rule settings and there is nothing within the subtask that shows it should be added to the project board. Is there a place for task/subtask inheritance settings that this issue could be stemming from?
A couple of additional details that may/may not be helpful:
- Our team has the Enterprise plan
- We are all using the desktop app on Apple computers
Thanks in advance for any info or solutions anyone here might be able to offer!
