we just started to use Asana (small company, currently two users). Currently we are in the trial phase.
I have started to set up custom rules, but no matter what rule I create, none of them is firing.
E.g. I set up rules for “My task” according to this YouTube video (How To Customize Your Asana My Tasks Using a New Board View and Custom Rules Setup - YouTube), but neither when I enter a task with a due date nor when the date changes at 12 pm is any of the tasks moved to the target section.
What could be wrong? Do rules not work during trial phase?