Hi there,
Something strange I noticed was that when you did a search, it has the Sort dropdown option at the top with an ascend and descend arrow next to it, however it only lets you select the option in the dropdown, there doesn’t seem to be any way to actually sort the result columns in ascending or descending order. Dates, Names, Titles etc
In my example, this would be helpful to allow you to view the oldest ticket in the list which hasn’t been modified recently at the top instead of only the Last modified at the top.