"Sort" option doesn't apply across devices

#1

Hey everyone!
I’d really appreciate some clarification of an issue I’m experiencing.
In the web version of Asana, I’ve edited the default view of one of my boards to automatically sort my tasks by due date. This works fine on the web, but my tasks in the app are still randomly jumbled and seeing them ordered by due date on my phone is one of the primary reasons why I created this board and adopted this sorting method in the first place. Does anyone know a fix for this? I’d really appreciate it!

Thank you in advance.

Best,
Dora

#2

Hi @DoraD and welcome to the Forum! :wave:

You are correct here. As it stands, the view that you have set on the web does not automatically apply to the mobile version. In order to have the same view in the mobile version you will need to go into the mobile view option and repeat the process.

We already have a thread regarding this topic in the #mobile:androidios-feedback category. If you haven’t yet, feel free to add your vote and comment.

Have a nice Monday!

#3

Dear Natalia,
thanks for the quick response. I forgot to mention that I’m on Android and I can’t find the corresponding thread in the forum. Would you be so kind and send a link?

Also, I’ve tried doing this (repeating the sorting process in the mobile app), but I’m not referring to the sorting style in the “My Tasks” view. I’m referring to the tasks in a certain project. When I go into a project, I don’t see any option to sort the tasks by date in that specific project.

Thanks again for any help you can provide.
Best regards,
Dora

#4

Hi @DoraD! I apologize for the mistake. I’ve just run a test with an Android mobile and I was able to see the same default view that I have sorted by default on desktop for Tasks in a particular Project. I was also able to do the sorting process in the mobile app. (You should be able to do see the sorting icon next to the Project name)

Would you mind trying to uninstall and reinstall the app and let me know if you are still unable see it?

Looking forward to your reply!

#5

Dera Natalia,
thanks again for your help and patience. I indeed can see that option when viewing a project that is in “list mode” (for lack of a better explicative). However, I am unable to sort tasks by due date in projects that I view as a board.
I hope this clarifies the situation.

Best,
Dora

#6

Thank you for the quick follow up @DoraD.

Just to be sure: when you view a Project in List Mode in mobile you are able to sort tasks by Due date but you can’t see that option in Board View?

Could you please share a screenshot of what you actually see in the sorting option for the Board View?

Looking forward to your reply!

#7

Dear Natalia,

That’s correct. I’m sending a recording of the list and board view to clarify things. I would kindly ask that you delete the video from the forum when you see it or that you reply letting me know that I can delete it merely for the sake privacy.

Thanks again!

Dora

(Attachment SVID_20190812_170834.mp4 is missing)

#9

Hi Natalie! Just following up on our earlier discussion. I still haven’t been able to fix the issue. Do you have any other suggestions or ideas? I would be very grateful.

Thanks again,
Dora

#10

Hi @DoraD and sorry for the late reply here!

Thank you so much for the video and additional information, this is very helpful. Iv’e filed a task with our Development Team and will keep you updated as soon as I have an update from them.

Again, our sincere apologies for the inconvenience, and thank you so much for your help and patience. Have a great Friday!

#11

Thanks a lot Natalia! I’m looking forward to the reply and hopefully a solution.

You have a.great weekend too!

#12

Hi @DoraD! :wave:

I just got un update from our Development Team and the reason why you are not seeing the Sorting Option yet, is due to we are currently rolling out this feature gradually and we hope it will be available for all users soon.

So don’t worry if you don’t see it just yet, it will be very soon! Thank you very much for all your help and patience! As soon as I have an update, I’ll make sure to post it here!

Have a great day!!! :smiley:

#13

Dear Natalia,
thank you so much for the feedback! In that case, I’m eagerly awaiting the new update! :smiley:

Best regards,
Dora

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