A new member joins your Asana account, and… your Inbox is a mess! This is what happened to us.
Story time
We were lucky enough to find someone to help with our marketing, and we were eager to get started. We invited the person to a bunch of Asana projects and tasks, and got started. After a few days, my partner and I came to the same conclusion: our Inbox was overflowing with notifications, and we weren’t sure why.
Here’s what we came up with as an explanation:
- a new hire is (usually) excited to start and enjoys how Asana works, they share a lot about what they do by using the comments, creating tasks…
- they tend to use the Like button a lot
- because they are starting out, there are a lot of back and forth needed
- if they are not clear about who they report to, they tend to involve too many people as collaborators for example
Our advice, for next time:
- make sure to clarify what the Like button is good for: show appreciation and acknowledge a message when seen. You can’t indeed like everything you see, acknowledgment is not always needed as it creates a notification every time
- make sure to clarify who is their direct report, ask them to only notify them even if they involve others for a last review on something they did
- but make sure they keep that fire burning and love using Asana!
Any other advice to share?