Slack task creation going to wrong Asana account

Hello again, @Joe_Chance . Thank you for replying and for providing us with additional context to your question. I think what is happening is that when you authenticate the Asana for Slack integration, it connects to whichever Asana organization you’re currently viewing in your browser. Since tasks are going to the unused free plan account, the integration was authenticated while you were in that space. You could try the following to fix it:

  1. In Asana, switch to your paid organization (click your profile photo → select your paid organization under “Accounts”)

  2. In Slack, re-authenticate the Asana integration while viewing the paid organization

  3. This should redirect new Slack tasks to the correct organization

If this still doesn’t solve the issue, you may need to contact support for further assistance by following the steps in this link: How to contact our Support Team

Thank you very much, Joe and have a great weekend ahead! :smiling_face_with_three_hearts:

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