Sidebar missing projects

Important note: To help us resolve your issue as quickly as possible, please ensure to fill out all the sections below. Do not share any private information such as email addresses or phone numbers - This is a public Forum!

Briefly describe (1-2 sentences) the bug you’re experiencing:

Steps to reproduce:

Browser version:

What version of Asana are you using (Personal, Starter, Advanced, Enterprise, Enterprise+, Premium, Business or legacy Enterprise)?

Upload screenshots below:

My colleague cannot see all the projects she is a part of in the sidebar, but she can see them in her tasks section. She commented on a task in a project that is not featured in her sidebar, so we know that it’s working for her, but still not visible. She tried logging in and out again. We use the personal version.

Hi @Laura_Thipphawong, welcome to the Asana Forum!

This could be related to how your colleague is sorting projects in the sidebar, at the moment, you can sort by alphabetical, recent and top. Please note we currently show a certain amount of project, if the project they are looking for is not listed there, they should select Show more.

If the issue persists, I recommend you to contact our support team and share the URL of the project they should see in the sidebar, this will help us investigate further: How to contact our Support Team ✉

I hope this helps! Let me know if you have any other questions.

1 Like