send messages from your email not working

When I use the suggested email address to forward/send my emails from gmail I get this email KICKED back
I couldn’t create your Asana task because I didn’t recognize the address you sent the email to: ppc-wpalm@mail.asana.com

Do I need to turn something on in asana or is this a bug?

TY and I love asana
john

Hi @john_Bogs, welcome to the Asana Community Forum :wave:t2:

To email tasks to a project in Asana, you can send an email to x+projectID@mail.asana.com . For example, if your projectID is 123 , you would email x+123@mail.asana.com .

It seems as though you have included the project name instead of ID in your email. No worries, your Project ID is the string of numbers in your project’s URL (it should look like https://app.asana.com/0/projectID/list ).

I hope this helps! :slight_smile:

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