Since being prompted to connect my asana account with a vimeo account (which I did using my Google login) I am unable to save videos into a task. I just get a greyed out “save” button, a “download” button and a couple of dropdowns about account and folder to save to.
Trying to record a video just loses it when I close.
Anyone know what to do ?
Hello @Jason_LoCascio
Welcome back to the forum.
I do not personally use vireo, but try this guide details here:
It explains how the integration should work and if there are any issues, you can contact support.
Hope this helps a bit.
1 Like
Thanks for such a quick reply.
All I can say is that guide makes no sense - as you can see from the screenshot I supplied.
How do I contact support ? This seems to be a very special issue.
Hi @Jason_LoCascio , you can contact our support team following the steps in this post:
We are here to help! Our Support Team can be contacted following these steps:
To create a support ticket:
Please go to help.asana.com
Click the chat icon at the bottom right
Type in your issue (or you can go ahead and write “speak to an agent”)
We will ask you some details about your query to understand what you need and will offer you a solution, as well as give you the option to create a support ticket.
[Screenshot 2023-12-07 at 13.53.51]
Our support team will be able to investigate this issue further. Let me know if you have any other questions!
1 Like
system
Closed
April 30, 2024, 8:29am
6
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.