Reducing Seats

[lpb]

Welcome, @SS_105, and sorry to hear that.

Your best bet is either contacting Sales or Support. For Support, there’s a temporary process in place:

Try the new Asana Help Center!

Hi everyone, it looks like the length of the thread is causing some confusion, so I’ll close this topic and highlight the workaround currently in place to make things clearer. Some users are currently running into an authentication error when trying to log into our new Help Center. We are actively working on this and we’ll let you know once a fix is in place. In the meantime, please kindly use these workaround solutions to get in touch with Support: Option 1: Access our Help Center in an inc…

Thanks,

Larry