Hello,
We’re currently utilizing Asana Business for our project management needs.
Last Friday, we successfully shared public links with our project engineers, which appeared to be functioning correctly.
However, upon checking the links this past Monday, we encountered an issue where they briefly displayed the timeline before resulting in a blank page.
Has anyone encountered a similar issue and found a solution?
Thank you for your attention to this matter.
Kind regards,
Philippe
I will provide you with the link.
Hello,
Since last Friday, we have been utilizing public links within our organization. However, in the past few days, these links have been leading to blank pages.
Could anyone provide insight into a possible solution for this issue?
Thank you for your attention to this matter.
Kind regards,
Philippe
Description: Generated read-only link for Asana timeline doesn’t load.
Steps: Create shareable link for project timeline.
The board link works, but the timeline link doesn’t work.
This is not the case with other projects.
Browser version: Google chrome, Mozilal firefox, Microsoft edge
Asana Premium version.
Hi @Philippe_Van_Nieuwen , thank you for the report
We are investigating the issue.
In the meantime, do you mind taking a screenshot of developer console after opening the read-only link in the browser?
Sure thank you, here is a snip from the console.
2 Likes
I’m having the exact same issue including the same errors. It only seems to be the timeline view that is affected, but I was definitely able to view it when I initially set it up and it seems to have stopped working sometime over the last weekend.
1 Like
Have you all received any information from some users regarding the recovery?
No extra information recieved.
But i just tested the links again and everything seems to be working again.
2 Likes
Hi everyone! This issue should be now resolved. Let us know if you still experience any problems!
4 Likes
Thank you @Philippe_Van_Nieuwen , the screenshot helped identify the cause
That had something to do with the task dependency data model.
2 Likes
Glad i could help resolve this problem.
2 Likes
system
Closed
4 March 2024 05:28
11
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