Project Visibility: Hidden to even those with Admin authority

I have a fairly simple system in Asana (new user) - four projects. One project has visibility to “everyone” and yet everyone does not see it. In fact, the person (with whom I am testing) has admin authority. What would hide this?

Welcome, @Brad_Eck,

Can you share a screenshot?

Did you click the Share button in the top-right of the project and see that the members include team(s) that all people are in? Org Admins don’t automatically receive access to projects.

Thanks,

Larry

I can change access to all company but adding everyone as a member should have done it IMO

Not sure why the image showed up that way - anyway this is correct:

If the person you’re asking about is a member of the Facilities team, then he/she should have project access in either of the two scenarios in your screenshots.

Thanks,

Larry

should

but why I am here. Actually “everyone” should have access, and they don’t.

When it becomes possible to reach Support again, they will be in the best position to help you.

Thanks,

Larry

@Brad_Eck , ‘Everyone at rcp.camp’ means only the Asana members. It excludes guests. Is the person you are trying to add a guest in your Asana space?

But as @lpb said, if the person you are trying the share the project with, is one of the 5 members of the ‘Facilities’ team, then they should have access to this project, as an Editor.

If all fails, you could just use the ‘invite with email’ to add them manually to the project.

Is there something up with support? They’ve been awfully silent of late.

" ‘Everyone at rcp.camp’ means only the Asana members ." - agreed. hopefully my other post isn’t confusing things as this one has nothing to do with guests

Maybe to re-summarize - if I create a new project and choose privacy of “rcp.camp” (my whole company) my expectation is that every user with an “asana seat” will have access to it. But thats not what seems to be happening. And that’s my issue. Maybe my understanding is incorrect, but that seems to be what is implied by the option.

Perhaps your expectation that ‘everyone can access the project’ means it will show up in their sidebar - it won’t. It means that everyone can search for the project, access it and choose to join it or not.

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HOLY CRAP! Thats it! Weird. Ive not been able to control that list so I thought it was everything for which I had access. If thats the case, how do I control visibility to add / remove projects? I see the “starred” that I can control but the project list below it has everything listed for me (as admin)

You can’t. You can only click on the ‘Projects’ menu button and select to sort by Alphabetical, Recent or Top. Some users don’t find this intuitive, in which case I recommend collapsing the Project section, moving it to the bottom of the sidebar and forgetting about it there. Instead use the Starred section which you can sort items as you like.

Generally, I don’t advise on having the Starred and Projects sections open together in the sidebar as it can be overwhelming and show ‘duplicate’ items.

It’s not because you are an Admin - it’s because you have simply visited them or have access to them, depending on the sort applied.

They’re experiencing a high volume of calls so there’s a queue. Also:

and see the rest of the topic for context.

@Brad_Eck,

Glad that Richard found the misunderstanding.

Brad, Teams may be more intuitive in the sidebar; hover the team name and see all projects either found in the team or shared with the team.

Larry

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