Hi, I have a task with several collaborators. one of them is seeing this instead of others names… Any idea why? [14]

Thanks a lot that is clearer now! That was awkward when I was naming guests one by one and they only saw “Private User” instead :sweat_smile:

Was for me, too. I thought that once you add someone as a collaborator, he’ll be able to interact with the other collaborators of the same task - I expected that would remove the security restrictions. No such luck. :slight_smile:

Users in the tasks I am supposed to do are all indicated as Private Users except for my boss. I am supposed to email one of them for the work instructions; however, I am unable to make a “team chat” with them using the tips I have gathered from another thread. Note that I was not assigned the task, …

Hi @Bai_Almira_Faiqah_Si Could you explain a little bit more about the situation? Do you mean that the task is located in a private project? Or are the other users from a different team? Just trying to understand how this is set up. Thanks

Hello, I am not sure, but I think that I am not part of the team but was mentioned to do the task in the comments’ section. The same goes for the other tasks which I was assigned as I am unable to see the people mentioned that I have to collaborate with. They all reflect the same Private User name.

That’s weird, because I’ve never come across a Private User name. My initial thought would be that you should add a comment to the task yourself, explaining the situation, and one of the other users will be able to either contact you directly or invite you to their team/project. Would you be able t…

Hi, I think this post might offer the solution: [image] "Private user" for collaborators/Assignee Tips and Tricks Hi, I have a task with several collaborators. one of them is seeing this instead of others names… Any idea why? [14] Best, Larry Berger Trilogi Soft…

Ah, that’s it. I had no idea that was how it worked. Thanks, Larry. @Bai_Almira_Faiqah_Si , it looks like your boss needs to add you all to the same team or project.

Thank you both! Will inform my boss about it.

Hi, Using Chrome web browser, often I’m assigned to a task with other users who must to be seen with their full name, but are seen as Privet Users. [pu] Thank you, Best Regards, Marko

"Private user" for collaborators/Assignee

Asana Community Ask the Community

Bastien_Siebman 22 October 2020 09:57 23

Did you read my post on the topic? Who sees whom, a guide to guest visibility with Batman & Robin

Topic		Replies	Views
Guest are seen as private user, even inside the same team or same project Closed guest-accounts	19	4587	26 June 2020
Created a new team, but 1 member sees everyone else as Private User Ask the Community	1	2850	12 August 2019
Private User Problem Ask the Community	2	2242	7 August 2020
Commenter guests in same project seeing each other as @Private User Closed	1	234	22 February 2024
Guest users not visible in Asana project In Progress projects , tasks , project-views	27	711	8 January 2026

"Private user" for collaborators/Assignee

Related topics