Pop up for picking a plan is stuck

I can’t use asana anymore because it wants me to upgrade, I thought the basic version was free for under 15 users? We only have 2. I click the link and then it only has options for paid plans. I go back and the pop-up is still there, essentially i’m frozen out. Please can someone advise?

Hey @Conor_Drinkwater, what happens if you click on the “Select your plan”? It does not allow you to continue with a basic plan there?

This might be due to many features currently being used that are not available on the free plan such as custom fields, etc

I recommend contacting support and I am sure they will be able to assist :slight_smile:

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