Permission issue - “Looks like you need access to this task. Would you like to send a request to the owner?”

Briefly describe (1-2 sentences) the Bug you’re experiencing:

Steps to reproduce: task owner clicked her own link and its asking for permission…Log in - Asana

and another similar example here Log in - Asana Barry Hunt couldnt access his own task…

Browser version:

Upload screenshots below:

Hi @anon2656139 , sorry for the trouble. Our Developers have been informed about this issue and we hope to get it fixed soon! Once I have any updates to share I’ll inform you here! Thanks for your patience!

I’m having the same issue. Multiple tasks I can’t get into.

Same issue here “Looks like you need access to this task. Would you like to send a request to the owner?”

This is a big issue and needs to be sorted out asap

This has been ongoing for multiple days for my team as well. It’s creating real problems for our productivity and workflow. Any ETA on the fix for this?

Hi everyone, apologies for any inconvenience! Our team has confirmed that this bug has been fixed. If you are still experiencing issues, please let me know so I can inform the developers. Thank you!

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Briefly describe (1-2 sentences) the Bug you’re experiencing:

Permission issue on a project that I own. This post says the bug was fixed, but it’s not

Steps to reproduce: Chargepoint instance of Asana. See screenshots attached

Browser version:

Chrome is up to date.

Version 113.0.5672.127 (Official Build) (64-bit)

What version of Asana are you using (Basic/Premium/Business/Enterprise)?


Upload screenshots below:

Hello @Casie_Ferrucci-Ginn, sorry to hear about this.

@Vanessa_N can you please check. Thank you!

Also @Casie_Ferrucci-Ginn I took the liberty to remove the screenshots since it showed a lot of email addresses that everybody in the forum would see. I have instead sent the screenshots to Vanessa privately.

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Thanks for removing the personal information.

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Thanks everyone. I’m following up via Private Message now :slight_smile:

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I logged in this morning to find all my projects were gone. The tasks I’ve created and completed show in those sections but they all say no project: Screenshot - 3187477f96878eaba6ee184968f279b9 - Gyazo
My Home screen shows 0 projects: Screenshot - 68f66fe5f7b3059e0765c64a3c917df1 - Gyazo

Last night I was working in a project and it was all just fine. This morning… years’ worth of projects are just vanished.

I did manage to somehow find the actual project (I haven’t been able to find it again so I can’t show a screenshot) but it said I didn’t have access and needed to request access. I clicked the l ink to request access, but nothing happened… I didn’t get an email or a message in my inbox that someone had requested access.

I’m the only person using this account. There are no others with access, no team members, zip, nada. It’s just me.

Welcome, @Elysa_Swansong,

Sorry to hear this.

Is there any chance you’re in the wrong workspace? To verify, click your profile image in the top right corner and make sure the checkmark near the top of the menu is next to the main workspace you use.

If that didn’t help, Try these troubleshooting steps, then email



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I have recently signed up for Asana using the free trial and created a new project. I am set up as the project owner, and was able to invite several others to the project as well. However, when attempting to access the story board of the project, it states " Looks like you need access to this project. Would you like to send a request to the owner?". I have updated my browser, but it still appears in the browser and in the app.

Same problem. All members don’t have permission to access the board.

Same here too - was using Board view this morning (NZST around 9AM). Refreshed a page at 11:30, and now see the same permission issue. This is impacting all projects, all users. Even for Project owners.

My access has been suddenly denied to me an my team members for our projects could this be because of this release. I have logged a support ticket but want to know if anyone else has experienced this. We are based in Australia.

Mine too! It is super frustrating.

Also here in Australia