I want to make sure I understand the collaboration between paid/free users:
We’re a small team and we only want 3 people to have a paid version (Team A) and everyone else to have the free version (Team B). If I understand it correctly, only Team A would be able to utilize the upgraded version and not Team B.
So if I have Project C and both Team A and Team B are on it, Team A would be able to make paid changes and Team B could see these changes, but would not be able to edit them or see the views only the paid version offers.
That’s not quite how it works currently. Only guests will be able to do what you described.
When you have upgrade to a paid verison all employees under your organisations domains will have to be paid, or be split in divisions. Divisions can’t interact though. Learn more about those here:
As it might be relevant, this is currently under development:
You should contact Asana Sales to have them help you with this, but I believe what you will want is to ask them to set up a paid Division (at whatever plan level you want) for those users you mention as “Team A,” and leave the rest of the Org as unpaid by default.
See this post about collaboration options among Division and free users, a newish feature that broadens access and collaboration:
@Jan-Rienk, maybe I’m misunderstanding something, but I think this is what Cassandra is after; let me know if you disagree and we can unmark this as the solution if so.
@Julien_RENAUD, I didn’t read through all the posts at your great Divisions topic, but I think your solution post there should be updated with the newish info linked above, right?
I think it was @Vanessa_N who wrote another product update topic/post (besides the post I linked above) but I couldn’t find it even after trying for a few minutes. Vanessa, if that’s the case, could you include a link here for @Julien_RENAUD (and the rest of us)? I recall the name of the feature/change was kind of general-sounding; it’s a hard topic to name, and re-find! Thanks!!
It was called “User-oriented features” (I complained about the vagueness of that name at the time) but that post was only in the Ambassador forum section. Here’s the gist of it:
We’re making a change so that users on a paid Asana plan can use paid features anywhere in Asana. Previously, members of a paid team or division could only access paid features within the teams covered by their subscription. Now, members of paid teams/divisions can use paid features across the entire organization, even when collaborating with free users in free teams. Free users still won’t have access to these features, but they can always upgrade to use them.
This change allows paid and free users to collaborate more effectively across the organization, with paid users retaining access to the features included in their plan.
Please note that this change only affects “mixed-tier” domains (organizations with a mix of paid and free teams) so the experience in org-wide plans and workspaces remains the same.
Thank you everyone for your responses! Last question from my supervisor:
If the admin of a team has a paid version, does the number of seats for the team get upgraded? Or does everyone on the team need the paid version to expand the number of seats?
I’m not sure I understand your question, @Cassandra_Simmons, but maybe someone will understand better.
My attempt at an answer anyway: You choose what you want to do, which I think would be what I described in Paid Teams & Free Teams in a Shared Project - #3 by lpb except that if your goal is to pay for only one person, the best you can do is make the paid Division be two people (two is the minium).
Hope that helps,
Larry
PS Thank you for finding that @Phil_Seeman, that’s exactly what I couldn’t locate!
