Can people look at the same project if some people have a license and others are using the free version?

[Sarah_McCann]

Can people look at the same project if some people have a license and others are using the free version?

[Vanessa_N]

Hi @Sarah_McCann, welcome to our Asana Forum!

In general, this is possible, but it will depend on how your plan is set up. For instance, if your plan is configured as a division (a subscription tied to a single team or a group of teams within your organization, while other teams remain outside the paid plan), you should be able to achieve what you’re looking for.

For more details, feel free to check out my comment in this thread.

@Vanessa_N

We are currently updating how membership and licensing work in Asana to improve collaboration between paid and free users. With these changes, you can now have both paid and free users working on the same projects within your organization. Essentially, you’ll set up a “container team”, which will be upgraded to your desired plan, and assign paid licenses to the users within that team.

Members of these container teams covered by the paid plan will have access to the plan’s paid features across all of Asana, including in free teams.

If you create projects in the free teams where both free and paid users (members of the paid container team) are members, the paid users will be able to use paid features in these projects, while free users will only have access to free features. Free users will still be able to trigger rules and access forms created by paid users, as these features depend on that ability, but won’t be able to create rules or forms. Other paid features like timeline and custom fields will be available only to paid users.

We don’t have a guide article for this updated functionality yet, because although this change is already available for all mixed organizations (organizations with a mix of paid and free teams) there’s still some work to be done. But we will add an article to our Help Center covering this topic as soon as everything is ready.

I hope this makes sense!

If you feel like this would suit your team’s needs, I’d recommend reaching out to our Sales team so they can look into your setup and provide more detailed information specific to your case.

[Sarah_McCann]

Hi Vanessa,

Just wondering how you add a free member to a project. When we add a person, it looks like they are in a free trial?

Thanks,

Sarah

[Vanessa_N]

Hi @Sarah_McCann, it sounds like the person you invited may have accidentally created their own space (which includes a free trial that automatically expires after 30 days) or started a trial for the team where the project they were invited to is located.

Since we don’t have access to account details here in the Forum, I’d recommend reaching out to our Support team. They’ll be able to check your account setup and guide you on how to resolve this.