@Iszy_Hirschtritt_Lic and @Christina_Papianou,
Could one of you create a new topic in Report a Bug and link to this thread?
Try these troubleshooting steps, then please 1) Report your problem by going to Report a Bug, clicking the New Topic button at the right, and following the instructions, or 2) To create a support ticket, go to Asana Support - Help Center • Asana (make sure you are logged in to Asana) > click the chat icon at the bottom right > type “speak to an agent” > click “Yes” > click “Something Else” > click “Create a support ticket.”
Thanks,
Larry