Opening Asana tickets in browser not desktop app

English Forum Bugs Closed
1

Briefly describe (1-2 sentences) the Bug you’re experiencing:

Steps to reproduce: I used asana in the browser and wanted to try out desktop app. I install desktop app but didn’t like the experience, I liked better the email links opening in the browser because regardless it goes to the browser and redirects. Not a great experience. So uninstalled the desktop app however when I click email links it still is looking for the desktop app. I’ve uninstalled the app, restarted.

Browser version: Chrome

Upload screenshots below:

Screen Shot 2021-07-29 at 9.23.49 AM
Screen Shot 2021-07-29 at 9.23.49 AM2466×1534 176 KB

1 Like
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Hi @Dean.Dowd, welcome to the Asana Community Forum :wave:t2:

Thanks for flagging this! Could you please try the troubleshooting steps below and let me know if any of these help resolve this?

Looking forward to hearing back from you :slight_smile:

3

Hi @Dean.Dowd, just checking in here to see if you have any updates :slight_smile:

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Hey Rebecca, Thanks for checking in. Clearing browser cache did the trick. Thanks, you can close ticket

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