Hello all,
Let me share with you my issue, I hope anyone can help me 
In my team there are some users that don’t use asana everyday. They will enter to the software only when their action is required in a project, which happen maybe only once per month. So it would be very helpful that they can receive an email when their task is not longer blocked. In the notifications settings I only see the option to send an email when the task is assigned but this doesn’t help in my case.
Thanks!
Welcome to the Asana Community Forum @Manel_RodrĂguezC !
Not sure what plan you are on, however setting up a rule works for what you are trying to achieve.
Thanky you @Andrea_Mayer!
I am on the business tier so I can create rules. In our company we use Outlook but I could create a gmail account for reminders.
I was looking into it but I was doubting because the responsible of the task changes. In the “To:” can I send the email to the address of the responsible of the task? Or it should be a specific user?
It will have to be a specific email address you enter which means you would need to create more rules with trigger “Task is no longer blocked” + Task is assigned to xxxx
Or the other option if they have Asana email notifications enabled could be setting up a rule like this
To send a comment as action where the assignee is tagged directly.
They should receive an email notification https://asana.com/guide/help/email/email-from-asana#gl-activity
Actually even without setting up a rule it should work that they receive an email notification when a task is no longer blocked.
Now I recommend checking their notification settings so they don’t have too many enabled which could mean them not checking all and then again missing updates.
FYI you could use the “Send email notification” rule action of our Flowsana integration to achieve this:
Note that in the Subject and/or Body fields, you can use Flowsana’s Variable Substitution feature to really customize the email.
