Notification overload? 🤯 Best practices to decrease notifications

Are you getting overwhelmed by the amount of Asana notifications coming through to your inbox? :exploding_head: Achieving inbox zero is crucial for successful and efficient Asana usage, but you may find yourself with a backed up inbox.

Here are some things to review that might be causing some of the problem!

  1. :gear: In your personal global settings, make sure you have turned OFF notifications for “tasks added” under project notifications
  2. Disable email notifications
    :point_up_2: However, consider leaving on the Daily Summary email as you build the habit
  3. Make sure you are not a collaborator on EVERY task in project, but rather, only the specific tasks you want notifications for (these notifications would be: you want to know when comments are posted, the task marked complete, etc.)
  4. Ongoing maintenance: If you get a notification on a task that you don’t want, remove yourself as a collaborator (instead of just archiving the notification)
  5. Make sure Custom Fields are not sending notifications when the field value is changed
  6. Status Updates: if you don’t want the status update notifications on a project, then disable those at the project level, or at the global default level
  7. Check your templates! Do you have collaborators added at the template level? Check to make sure the correct collaborators are added (remove those that shouldn’t be)
  8. Clarify with your team when to add you as a collaborator and when not to

You CAN’T change:

  1. Notifications when you are assigned a task
  2. Notifications when you are a collaborator (or assigned the task)
  3. Notifications when someone initially shares a project, portfolio, or goal with you, or first adds you as a collaborator

:brain: It’s a mindset: be intentional about making yourself a collaborator, removing yourself as a collaborator, and even when to add others as a collaborator

:bulb: Best Practices:

  1. Start your day by reading your Inbox. Do a mid-day check in on your Inbox. If you do this twice a day, it will help tremendously and keep you up to date on important changes and help clean your Asana so you can catch things quicker, instead of being inundated with unimportant notifications.
  2. Internal Policies: each organization or team should decide when tag people and why. If you find your coworkers are never responding to your comments towards them it may be worth an internal meeting to discuss how people are using their inbox / comment features to get on the same page and avoid miscommunication / missed expectations

Great tips, @Kelsea_Lopez!


Awesome @Kelsea_Lopez :rocket:
That’s so much of a key topic, and sometimes not enough considered by Asana users.


A helpful set of best practices; thanks @Kelsea_Lopez!


Nice one @Kelsea_Lopez :slight_smile:

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