I am going through my inbox and are getting notifications every time something is marked as complete, or touched. How do I turn that off? I have gone in the settings and made adjustments. It is making the inbox feature unusable because it is so much.
Hello @tori7
This could be because you are a collaborator on these tasks. This is expected behaviour.
You can change this at a profile level. Here is the article which will guide you on how to customise the type of project notifications you get.
Hope this helps.
Rashad
Hi @Rashad_Issa
For the project level, it is set to messages only and other notifications are turned off.
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@tori7 have you updated the settings on the individual projects?
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The above could be more clear.
I agree with Rashad that the problem is likely that @tori7 is a task collaborator.
But that is addressed in the task detail pane (or via multi-select) by clicking Leave task in the bottom-right corner, task-by-task, not via anything in the profile settings.
Those also generate notifications, but seem not to be the culprit in this case.
Thanks,
Larry
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@lpb - Thank you. I don’t want to leave as being a collaborator. I still need to be able to see the tasks, I just don’t want a notification every time someone marks it as complete. We have thousands of tasks, and every time someone on my team marks it as complete I get a notification about it. It completely defeats the purpose of having the inbox because I cannot ever find anything I really need to find. If I am not a collaborator then that means I cannot see the task?
@Paul_Grobler Yes, I have… and I looked at it on the project level and only messages are checked off. We have thousands of tasks, and getting a notification every time my team checks off a task doesn’t work. I am missing the important stuff.
But I want to be able to see all of the tasks in the event a team member is out, we know where we need to jump in which is why we are all collaborators.
Generally, no. If you can see the project, then you can see all the tasks in it regardless of whether you’re a task collaborator.
If you can’t see the project, then you can only see tasks in the project in which you’re collaborator or assignee.
Being a member of a team or a project confers access rights. Project default level of access, or explicit project membership, governs the degree of access (e.g., edit, comment, etc.). Project membership also grants you the ability to set notification levels.
Being a task assignee or collaborator confers access (potentially, as above) and delivers notifications.
In your Asana Inbox filters and Profile settings you can adjust aspects of this.
Thanks,
Larry
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