Notification doesnt work for due time

notifications

#1

Hi, I´m new using this app, I´ve create a new task, for a specific date and time, and emails with the alert do not arrive me. Could you help me?


#2

Hi @FLORENCIA - Welcome to Asana and to the Asana Community! We’re glad to have you. Regarding your question, I recommend that you visit this Guide article, which includes detailed information about notifications

Please let us know if you have other questions.


#3

Hey @FLORENCIA

The ability to set a push notification for a Task’s due time is not a capability we have at the moment. I do, however, encourage you to vote on this product feedback thread to log your preference for it :slight_smile:


#4

Is very hard to believd that i can not receive pop up notifications with sound alerts on my phone. Very disappointing when someone post a comment or task i am following.


#5

Is very hard to believed that i can not receive pop up notifications with sound alerts on my phone. Very disappointing when someone post a comment or task i am following.


#6

HI @Peter_Dominy and welcome to the Community Forum! Have you enabled push notifications on your mobile?

Push notifications will allow you to receive a notification when:

  • A task has been assigned to you
  • A task you’re assigned and/or following has a comment posted
  • A task you’re following is marked as complete
  • A task you’re assigned is due (sent around midnight on the day of the task’s due date)
  • A Conversation is posted in a Team or Workspace that you belong to

Here is how you can enable push notifications:
Android https://asana.com/guide/help/android/basics#gl-push
iOS https://asana.com/guide/help/ios/basics#gl-ios-widget

Hope this helps!


#7

I am using Asana in free mode (not premium) for the very first time for my organization. I came across a frustrating situation. Even though you explain Asana makes push notifications with sound. In all our iPhone devices, there is no chance to select sound within notification’s iOS menu and besides, we do not get all history push messages in our history store as we get from other apps.
We have deleted Asana app and reinstalled again, but nothing changes. Does it get something to do with free or premium Asana version?

We are using Wunderlist business and we are thinking of moving into another app as we were advised of its soon closure.


#8

Marie,

There are no Push sound notifications options in the settings for an iphone only for android phone.

Blessings,

Peter


#9

Hi @Peter_Dominy! In order to get push notifications, you need to enable “notifications for your iOS device”. You can refer to “Badges and notifications” section in the following article: https://asana.com/guide/help/ios/basics#gl-ios-widget


#10

2 posts were split to a new topic: Sound for iOS push notifications