I’ve sent emails with file attachments to team members. I’ve gone to the Project, but nothing is in Messages tab nor Files tab.
Hi Charles:
If I am understanding correctly, you sent an email with a file in either Outlook or Gmail and are wondering if it shows in an Asana project?
The Asana/email integration is primarily for task creation from emails that you send and receive. At this time, I do not believe Asana has the integration to have your email inbox appear in your messages tab automatically.
I have attached a link to the overview of the Asana/Email integration
Thanks but no Mike, I didn’t use email. I used the Asana Message system and sent a message to team members. Nothing shows up in message tab nor files tab. Yet files tab message says that files attached to messages will be there. I can’t find anything in KB or by clicking around Asana.
Could you please forward to the following info to our support team?
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Screenshot of what you’re sending by email
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Screenshot of what you’re seeing in your Messages
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URL of the Asana project you’re sending your messages to.
With this info, our support team should be able to troubleshoot this for you!