I’m a newbie hoping to learn from your wisdom! I created an intake form with a workflow in Asana to process incoming work requests. The workflow includes rules and subtask templates to go along with each type of service request we receive. The appropriate subtasks are automatically added every time we receive a new request by request type. As the request moves from section to section (i.e., New → In Progress) there are additional subtasks that get added (i.e, New =1 substask → In Progress =5 additional subtasks, for a total of 6 subtasks). This part works just fine.
The one hiccup is that if I ever move a task back to a previous section, the subtasks are added again/duplicated. Do you know how to address this?