We use the “project conversation” function to keep track of progress, and include the project email address in outlook conversations with clients.
when we put the “XXXXXXx-email-eap-offer@mail.asana.com” into a CC in outlook the project followings can get up to 10 copies of the email.
is there a way to stop this?
lee
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Hi Lee,
I’m sorry to hear this is happening. I reached out to my team and it looks like this is a bug. Our team is looking into it and hopefully we’ll have a solution soon.
Please let us know if there’s anything we can do for you.
Best,
Alexis
Good morning
Any update on this “bug”
cheers
lee
Hi @Lee_Howard - No update yet, but you’ll certainly see an update when we have one!
@Lee_Howard, This is a really smart idea. So if I understand you correctly, by including the Asana address in the CC field of the e-mails, you are able to memorialize the e-mail chain in the Asana task, even when it includes folks not on your Team, is that right? If so, this is a really smart usage idea that I’d like to implement on my team.
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That is correct.
We use it for project management, so we all know what the last communication is on the project
Lee
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I am having the same problem. Is there any resolution to the multiple emails?
Dont be daft - they are busy fucking up the existing system…