We have noticed that in the “Dashboard” tab (specifically in the chart showing the total number of tasks), more tasks are displayed than the projects actually include.
We believe this is because the subtasks within those projects are being counted as separate tasks. For example, a project that should have 100 tasks is showing at least 500 tasks on the dashboard. This discrepancy is causing issues with the project’s functionality.
Yes, we have tested it, and while the main tasks are around 200, the total number including subtasks reaches nearly 100,000. As a result, the filters do not function properly due to the volume, which ideally should only account for the main tasks. Is there a possibility that this behavior could be adjusted?
You could also look at this topic, though I’m not sure there are precise limits for this in particular, just rules of thumb that Support could help with:
I’ve been in touch with Support, and they advised that the number of tasks should be reduced.
However, it’s not really feasible to reduce the number of tasks appearing under the projects, since subtasks are inherently tied to their parent tasks and can’t easily be removed unless the parent is removed as well.
For this reason, I thought it would be helpful to share my experience here too — in case others are facing the same issue, and to possibly encourage a change or solution.
I’m not sure if we’re doing something wrong, but when we select without the subtasks, it shows a lot fewer items, even though there should be more. It seems like it’s not working properly — unless we’re misunderstanding what it’s supposed to show.
I believe it’s working as Asana intends, but it’s not ideal so you may want to create a new English Forum > Product Feedback request for project dashboards to provide a way to show an accurate count of top-level tasks in the project.
You didn’t share all the info for me to know if that’s the case for you, but I created an example to show it.
Right now, if any top-level tasks in the project themselves are subtasks, the counts won’t work as you expect.
Given this set of top-level tasks, where one itself is a subtask:
I believe almost all tasks in the project, in your screenshot, are actually subtasks (from other tasks in other projects) that are added to this project as 1st level tasks.
Perhaps you could leverage a field in this project, such as ‘Εργασια’ and use it in your chart’s filter so you just filter any (sub)tasks that do have that field, so only they would display in the chart numbers. That is assuming that the subtasks within these 1st level (sub)tasks do not use this field.
Try that and let me know. And remember, as your Asana Partner, I’m only a phone call away
We added a filter using the ‘Εργασία’ field, and once we narrowed down the tasks, we were able to understand how it works. Many thanks to both of you for your help.