I’ve had a couple of instances in the past week myself, and another user at my company had this happen once for sure, where I’m @ mentioned in a comment but I don’t see it in my inbox.
In the latest instance for me, from yesterday evening, a coworker tagged me on a comment. I received the email notification in my Outlook inbox, but in the Asana inbox I can’t find it at all.
I’ve confirmed that I have notifications set as follows:
- Desktop app: All activity
- Email notifications: Mentions only
I filtered my Activity tab in the inbox to show just @ mentions & it’s not there, and scrolled a ways through the Archive to see if I had accidentally archived it, but don’t see it there either.
Anyone else experience this? It seems intermittent but it frustrating.