MEMBERS section of Admin page does not load

English Forum Tips and Tricks
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I need to remove members from my team. I am the admin. I believe I have a free “educational” account (I am a professor).
The admin page appears, and all panels work normally…except the “Members” panel. The page is blank and I see a loading “spinner” animation, and the page never refreshes of shows the members.

I have a new group of students which will be taking on both existing projects and new projects that I will create. I desperately need to remove the old students and invite the new group of students.

Help.

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Welcome to the Asana Community Forum @Lee_Friedman1!

In this case if none of the troubleshooting steps help then I recommend reaching out to support and they should be able to assist.

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Same issue my end. I’m thus assuming it is an Asana server-side issue. Does anyone know of it?

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@Zoltán_Summerfield - they haven’t reported anything (you can check status here) and I’m not experiencing the same issue, so perhaps it’s over, a localized issue, or something else?

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I’m having the same troubles, have you figured it out yet how to manage teams?

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Still hasn’t been sorted yet, here in the UK

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Has this issue been sorted out for you?

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It seems to be working now. It was definitely a problem on Asana’s end because I didn’t do anything on my computer to try and fix it (except clear my browser cache several days ago, which didn’t solve the problem.)

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For what it’s worth, this is the way to deprovision a member without using the Admin console, as long as you and that member belong in the same team:

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