Mapping fields issue (Asana <-> Jira)

English Forum Integrations
1

Hi all!

I think I got the issue with mapping some fields between Asana and Jira.
I got this issue with a couple of fields only, like ie.:
in Jira we are using VIP Value field. The same field was created by me in Asana (added to library). And despite it exists - I cannot find this field on the list (on the right side, see attachment). Instead of mapping those two, Asana suggests to create a new field.

I am using a couple of more fields and I met there the same issue. Is there a kind of limitation?

Please let me know,
Magda

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2

What’s the type of the Asana field?

3

What do you mean by ‘type of the field’? :confused:

4

@Magdalena11,

Every Asana custom field has a field type.

What’s the type of the “VIP Value” field in Asana?

5

Ah, got your point.
It’s ‘single select’ field
394

6

Any suggestions?

7

I am also having this issue. I made custom fields in both Jira and Asana that match (exact same name, options, and field type) but when setting up the sync I am only prompted to create a new Asana field. Any ideas?

8

Also having this issue at the moment, I guess for now I’ll just have to make the new Jira fields and remove my existing custom Asana ones… seems like a waste of all of that work but can’t see another option until this is fixed…