Briefly describe (1-2 sentences) the Bug you’re experiencing:
I log in to Asana in a Firefox browser, close Firefox, start Firefox again and then visit https://app.asana.com again, I’m logged out.
Other websites work with Firefox, I’m kept logged in.
I double-checked the privacy settings in Firefox, cookies are NOT deleted after closing Firefox. I even added an exception for the Asana website, the issue was still there.
Other browsers (Brave, Edge) work with Asana.
Based on this the issue seems to be related to the Firefox + Asana combination.
I checked the cookies in the Dev Tools in Firefox and the auth cookies expire at the end of the session. In other browsers (Brave, Edge) it’s a couple of months in advance.
I also checked the login request in the Network requests and in the response I saw this expiry date:
Hi @boros.norbee, sorry to hear about this trouble. I can’t seem to replicate this issue on my end. Firefox remembers my credentials and keeps me logged in when I close the browser and open it again. To clarify, do you see the same behavior in different devices?
I confirm the same problem. It started at the end of last year when I clean up all cookies. Now - asana is the only website where I have to login every time after openinig firefox.
add entry “https://app.asana.com” to exceptions in Settings>>Privacy&Security>>Enhanced Tracking Protection (I have level of protection set to Standard)
and the same exception add to Settings>>Privacy&Security>>Cookies and Site Data
Hi @Vanessa_N , I checked it both on Mac and Windows and now it works for me on both, with the default settings (so I didn’t change anything in the settings).
I also checked the cookies on login and now it returns an expiry date in 2056:
set-cookie: auth_token=...; expires=Thu, 16 Nov 2056 17:21:26 GMT; ...
So something might have changed recently. Anyway, it works now without any workarounds. Thanks for the follow-up
@Tomasz1 Maybe you can try removing the security exceptions and check it on your side as well.