Hi! I’m relatively new to Asana and I’ve tried to find the solution to this problem by searching the settings and FAQs to no avail. So I’m coming here for help.
Currently the members of my Project all receive every notification for every new task within that project. I want to limit it so they only receive an email or push notification if the task is actually assigned to them or if they are listed as a follower / tagged in a comment in some way. Is this possible? When I looked, it seemed we could only choose to have them receive all notifications…or none.
This is creating a big headache for me because I have some users who are less tech savvy so they think every single email means something is assigned to them…and then they jump in and start working on stuff that someone else is already doing. Or they send me emails asking why they’re getting this notification and what they’re supposed to do. Some of them are even forwarding their notification emails to me because they think it was mistakenly sent to them. It’s a nightmare. PLEASE help.