The Daily Digest email used to summarize tasks due, also in the past. So if there is something I should have done last week but didn’t, it keeps reminding you. Which was a good thing.
To make room for two new sections, the email now only shows up to seven tasks that are due yesterday or the upcoming five days.
So, without a proper heads up, anything due before yesterday will fall through the cracks. Unless you always have time to open up Asana and look at the red numbers. Inbox probably/hopefully works the same. It’s not a setting. You should probably inform your users they overlooked tasks because of this.
The new sections the email now informs you about are:
Recently assigned to you (also seems to trigger on new tasks for yourself) - you get a separate notification for this already.
Tasks assigned to others (section always appears, also if there are no tasks) - you probably know this as it’s something you did.
I’m currently promoting Asana as a GTD system for individuals as it can easily scale up to organizations. For this, nothing has to fall through the cracks, and now it does.
The new sections add no value and I came across several overlooked due tasks lately. There is no setting to for instance skip the new sections so there is room for the important tasks. Support just “notifies the Product Team about this use case” like most support teams do.
Asana finally “decided”: “Unfortunately, it does not seem like we will be making any changes to our daily summary feature at this time.” (case #118334) so I guess I’ll need to find a new trustworthy task manager.
Although it is interesting to see nobody cares. I wonder what I’m missing - besides my out-of-sight tasks…
What is great about this is the notifications stay within your inbox until you archive the grouping. Best of all, the lists are dynamic, so as you change due dates on tasks they will be listed with each daily grouping. Here is a screenshot:
Im not sure @Mackaaij. You might have to test it out as I keep email notifications disabled. I’ll ask the question to a moderator in the other post through.
@Mackaaij I also wanted to add that the changes to Push Notifications being rolled out might also help achieve what you are looking for (again, not an email, but I’m sure we’ll get clarity on that from the moderators soon). Anyhow, these notifications take me right into my Asana Inbox got the daily task grouping notice or into My Tasks with the items filtered by Due Date. Here are some supporting screenshots:
Thanks Jerod, the post you referred to has been removed. But it sounds like the update only impacted Push notifications, not email.
The push notification “Overdue tasks summary” which is “Sent on Friday” does seem related to what I’m looking for: a notification for tasks that have fallen through the cracks. I’ll try this setting but note it’s only sent on Friday while email used to catch all daily.
@Mackaaij I updated my comments as the post I was referring to wasn’t live. While it is an update on push notifications, there is some promise it might link to what can also be seen via email. I don’t see a formal product announcement but I do show this was released last month here: Asana Release Notes December 2020
