Jira to Asana Assignee not Syncing

Hi All! I have set up the Asana ↔ Jira integration but when I change the assignee in Jira it makes the Asana assignee blank. Going from Asana to Jira it does assign the newly chosen assignee. I have ensured email addresses for the user profiles match, but I am not sure what is happening. Any help would be greatly appreciated! :slight_smile:

Hi Sarah, did you manage to solve this issue? I’m experiencing the same behavior and would appreciate any insights.

Any luck? I am now experiencing the issue as well.