It feels like product, sales, marketing, and support arenāt on the same page with this rollout.
Thanks for sharing your experience with us @EdFaris, @Tim_Bowen and @Ben32, and Iām sorry that the support experience to enable the add-on on your accounts has felt confusing. Hearing this directly from you is important, and we appreciate you taking the time to lay it out.
Weāre actively reviewing the feedback here and looking closely at how information is being communicated across Sales and Support. That work is already underway, and itās helping us pinpoint where expectations may not have been as clear or consistent as they should be.
Iāll share updates as soon as we have more to report. In the meantime, please keep sharing your feedback on where things feel unclear. We are happy to help here as well ![]()
Thank you. We just want to be able to on pay for this add on and use it. Itās starting to o feel like vaporware since your sales team wonāt even respond to requests to add it to our account.
@Tim_Bowen it is real
but I feel you on the sales team! We had to follow up almost a dozen times via different avenues to finally get through. If they actually want to sell this add-on youād figure theyād make it easy right? Which actually makes me think maybe theyāre not actually ready for mass sales / adoption of the Timesheet feature.
Iād guess theyāll make this a self-serve feature add-on once they feel confident in the feature. Meanwhile, kinda weird to offer it as a paid option but make people go crazy trying to figure out how to actually add it.
Donāt get me wrong I absolutely love Asana, but they have some very strange feature rollout policies.
In my case, it was very easy to get in touch with the SDR after submitting the sales form on the landing page.
The SDR contacted me and I found out that this add on is only available on yearly Advanced plans, which I honestly didnāt expect. I was in the middle of deciding between the Asana+Everhour combo or using something else for timesheets/tracking.
Then, of course, I didnāt receive the add on price in the first email, had to chase it, and eventually got a per user per month quote. Not sure Iām allowed to share the number here ![]()
The way theyāre handling this makes me think the MVP for this feature isnāt ready, and weāll probably run into serious bugs. I might wait a month or two and only start using it after I see a walkthrough from an Asana solution partner on YouTube perhaps.
Letās see how this lands for our small digital marketing agency. ![]()
I finally got a Timesheets quote for $5.99 per user, per month with the yearly plan. However Iāve now asked 9 times to add it to my account and they still havenāt done itā¦
Hi @Tim_Bowen, thanks for getting back to us! I checked with our team and they have confirmed the add-on is already enabled on your account. Please let me know if you have any other questions, Iām only a DM away!
Thanks Emily, it took a week but they were finally able to add the Timesheets add-on to my account on Monday. Itās definitely a nice feature and weāll be using it to replace our ClickUp timesheets.
Iām also interested in this addon. Thanks @Tim_Bowen for the quote! I had emailed my SDR over a week ago, with no response. Does anyone know if you can just license some users on a plan, or do you have to buy a license for each seat? We wonāt be able to fully replace our Timesheet tool, as itās used across our university, but the Budget options seem like they could be valuable.
Please provide the demo. I talked to sales and got non profit pricing which is comparable to Everhour but I now need to see it in action and the link provided did not work. Tia
Hi @Sam_Gould, I DMād you.
Hi @Nate_Bartlett , you can purchase X number of licenses. i.e. itās not bundles of 5s, 10s etc like licenses are purchased.
So you can select which arbitrary number of your users will get the add-on. i.e. it does not need to be applied to all your members.
Weāve been trying to get this add-on since itās supposed release, without any response from Sales. Weāve upgraded our account to advanced mainly for this add-on. Very unusual.
Good Luck Bryan. I took me over a week to get Asana to activate the Timesheets & Budgets add-on, but then they deactivated it in the near year without any reason. Iām now trying to get it activated yet again⦠hopefully this time it wonāt take so longā¦
Hi @Tim_Bowen, I just returned from PTO, apologies for the delay here! I have escalated this to our Sales team so we can investigate and solve this issue asap, I will let you know as soon as I have an update.
Hi Emily! In the article you mentioned in this topic description I found that this add-on is available also in Starter plan. Could you please confirm?
If yes, does it mean that organization working on Starter plan will receive access to time related fields when they extend its plan and add Timesheet & Budgets Add-On?
In addition is there a plan to add the buying option to admin console?
Hi @AnnaPapiernik, we actually added Starter to the list after launch so the information in the article is correct
I also just updated my initial post here to avoid any confusion.
Yes, but just time tracking fields, not things like Workload or Capacity planning.
Yes, we will make sure to post an update if it becomes available to purchase in-product in the future!
This is great, just signed up for the trial. Are there plans to add capability of managing a project budget that needs to track a combination of internal time and external hard expenses? As a creative and production company, most of our projects have pretty significant external expenses from specialty crew, location costs, etc and we really need to watch the budget holistically rather than only focused on internal time. Thanks!
Is it possible to turn off the āsubmit your Timesheetā notification? We donāt want to submit them and it is confusing to our staff to get that notification.
Users can individually turn off the email notification in the settings panel. I donāt believe there is a tenant-based option to make it global. Just learned this the other day, so I havenāt personally verified this yet.
Thanks, I do see the email notification option. Even with that turned off, we still get a task on My Tasks each week with a reminder to submit. Iād love to be able to turn that off.
