So out of touch with the market and just squeezing legacy users who have high movement costs never does well for a business. Currently looking at moving to notion or clickup for a better feature set and lower cost.
Asana - please reconsider how you are facilitating this Rule for the Starter tier. As has been mentioned in multiple places, it is very impractical and especially for long-standing / existing clients it can really be a deal breaker.
10 people with Actions to just move tasks between sections in My Tasks could easily generate an average of 100 actions per day for the company. So just daily triaging of tasks, something Asana has always provided in My Tasks, could be negatively impacted by this limitation. Same thing for other project workflows.
If Asana insists on limitations for Rules in the Starter Tier, I recommend some of the following alternative options:
Don’t count any Rules running in My Tasks.
Increase to 2,500 Actions per month.
Focus on Rules running instead of Actions.
Focus the limitation per Project instead of org-wide.
Better yet, consider removing the limitation to keep clients coming and retaining old clients. Automations/Rules are a huge part of what just about any company is looking for. A large % of my clients, small and large, are asking questions about how to integrate and automate nowadays. This limitation forces company’s to either opt out completely or move to Business (which might be too expensive for some.)
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+1! 250 Actions is a complete dealbreaker for us which will very likely force us to go with a different tool like awork or clickup after using asana for many years.
A starter plan for a team of 5 people or for a team of 20 people, and the number of rules is the same if I understand the description correctly. It’s kind of unfair to be honest. My business is not so marginal to connect Advanced plan, but the whole advantage of Asana service is in rules. It turns out that on the starter plan I do not use rules because I quickly go out of bounds. Therefore, I start looking for an analog where the price is fairer.
It would be fair to distribute on a per person basis. For example, 250 per person. It turns out that as the team grows the number of rules per person decreases, it’s not okay, I pay the same for each person right? But in the conversion to service per person I start to get less.
Following the logic of the tariff, with the growth of the team and the tariff should become cheaper for each next person.
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Hi @Yura_Zabolotny1 , welcome to the forum 
I’ve merged your post into this existing thread. Don’t forget to add your vote in the top left of this thread, scroll all the way to the top or click on the topic’s title.
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We have been an Asana customer for over 10 years and are very irritated by this new limitation. We use very simple rules, e.g. for the “classic” categorisation of My Tasks into sections: New, Today, Upcoming, Later (this used to be the standard). A limit of 250 now forces us to either pay a lot more or to reorganise or worsen our work process with Asana.
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I appreciate everyone’s worry and frustration at this limitation - I also personally feel the number of actions per month is very low.
But it might be worth noting that these limitations are currently ‘soft’ and Asana has not officially announced what will be the actual repercussions when you hit your monthly limit.
So, until then, let’s sit tight and see. 
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We just made the switch to starter, and I hope this gets addressed, even if its just the ability to buy more actions per month. A fixed action count that does not scale as users scale is a ridiculous approach to this.
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Lets hope they actually do something about this. Incredibly stupid that we need to spend an extra couple thousand a year just to get an increase in the rules limits.
Terrible decision by Asana. Already in the process of looking at alternatives.
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I do agree it is a mess. There used to be autopromotion of the tasks in My Tasks view, but it has been discontinued. Then the rules appeared as a solution, but one can’t trigger them on the Start Date. Thus the answer is Smart Rules, but if you switch to them, you very quickly run out of the actions and the basic good feature of Asana i.e. the autopromotion of the task in My Tasks view evaporates 
That is why I’m sticking to the Premium plan. Let anyone beware of switching from Premium plan in case he still has it, unless wants to be in trouble.
Which rules? Because Start date is approaching is a trigger now (as of some months ago).
Thanks,
Larry
I mean the rules that are in legacy plans e.g. Premium , that were, among others, the alternative for autopromotion.
All I want to say is, that it seems that if you want good old autopromotion, you must stick to legacy plan, otherwise you will run out of actions at some point during the month and it will stop.
I don’t believe that’s true, @Przemek
In Asana Help Center it states:
- Due date is approaching is the only preset rule in My tasks available to Asana Personal.
It doesn’t say much more, and I didn’t search further, but that auto task promotion type rule is available in the new (non-legacy) free plan. It doesn’t say if it’s limited or not.
Thanks,
Larry
I guess you are right. Thank you for pointing that out.
I read the first phrase form the Help Center that says:
Blockquote Rules are available for customers on Asana Starter, Advanced, Enterprise, and Enterprise+ tiers , as well as legacy tiers Premium, Business, and Legacy Enterprise.
where Asana Personal is not mentioned, and I stopped reading.
Apart from that, I still belive, that if you want to use a little bit more extra functions, for instance Search, you will be better off if you stick to legacy Premium.
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This makes sense to me. I want to add to the conversation that a 250 action limit for even one person totally defeats its purpose, at least for me. I can’t be the only person that buys the starter for just themselves because we appreciate the automation and customization. Without that, I’m back to shopping around. When this starts to be a hard limit I’ll be out, because obviously I can’t justify the higher tiers for just me. I love the idea of buying more actions, or some sort of small add-on, or small upgrade options that would be less prohibitive.
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Hi, we are on a Premium Legacy plan with 2 seats + guests, when they move us to the starter plan, will our actions limit be 250 actions total for the organization or 500 actions (250 actions per seat x 2). We find the verbiage confusing.
Also, I’ve been trying to find the date in 2025 when we will be forced to the new plans, but haven’t been able to find it, can some one point me to where they clarify this?
Thank you
It can be confusing to keep track of such things, so I think your best bet is: Please create a support ticket: see How to contact our Support Team so they can give you definitive answers to these different questions.
Thanks,
Larry
I am getting very frustrated by the 250 actions per month. I’m a one man business (so I already pay every month for 1 added seat that I don’t use) with some very basic implemented automation and still I exceed the limit every month 5-10 days before the reset. I don’t dare to imagine teams with more people, in that case you practically can’t use rules with the starter plan.
I refuse to pay more than double each month just to use rules properly, that’s insane. So the only solution for me is to look around and consider alternatives.
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Wow I can’t believe this is per organisation/subscription. Heck, even per RULE it can quickly get used up if your rule has two actions and it activates over 125 times a month. I believe this limit should be at LEAST 500 per RULE; or 2500 per user who creates the rule (as some users might not use rules at all, and others might be setting lots of rules for different processes in the organisation and for their own workflow). Or it could be something like 2500 per project (where “My tasks” for each user counts as 1 project). If it stays organisation wide, I think anything under 10,000 is ridiculous since for 500 users, that would still be only 20 actions per user per month. Or make the limits scale with size so that it’s e.g. for up to 50 users you get 2500/month, 51-100 = 5k/month, 101-500 = 10k/month.
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Good news everyone!
Update: May 1, 2025: See Upcoming updates to Asana Starter and Advanced Plans and Pricing and packaging changes in 2025
As a result of this announcement, the ‘250 rule actions’ limit will no longer apply since Asana rolled back all limitations on Starter and Advanced plans.
@Forum-team , can you mark this topic as ‘launched’, I guess?
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