Briefly describe (1-2 sentences) the Bug you’re experiencing:
Hello! I’m new to Asana but have been successful with other people and projects, however, in one of my new projects, the member can see my posts, but I cannot see hers. I appreciate any help!
From what I’m seeing on your screenshot, Dulcie is indeed a member of the “Pregnency Qoya” project and “create Qoya Pregnancy app” is assigned to them.
Could you please ask Dulcie to share a screenshot of what they’re seeing with you so you can upload it here? My hunch is that Dulcie might not be looking at the same project than you, but to confirm, I would need to see what they’re seeing on their end!
I just wanted to confirm if you were able to solve this issue since we haven’t heard back from you.
If not, could you please ask Dulcie to share a screenshot of what they’re seeing with you so you can upload it here? This would be super useful to understand and to continue investigating.
Looking forward to your reply! Have a great Wednesday!
Thank you for checking in. So you know, i have responded several times and not received a response. This has been extremely frustrating and concerning. I would love if this could be resolved today. If you’re not able to resolve this via email, is there a phone number I could call?
Thanks for getting back to us @Rochelle_Schieck and for providing us with a screenshot of Dulcie’s view; this is very useful to help us troubleshoot with the issue.
I took a look at this specific task in our system and I can see the following:
You created this task
You then attached a GoogleDoc to this task
And assigned it to Dulcie
Dulice has then renamed the task “Create Qoya Pregnancy App”
On Dulcie’s view, you’re missing both the comments you added and the task stories; but I have a feeling it might just be related to the size of her screen or the fact she hasn’t scroll down below the description. The screenshot is cut just below the description box, but Dulcie should be able to scroll below the description to see comments. Would you mind asking to give this a go?
URL of this thread so you don’t have to re-explain everything
Possibly a screencast showing what happens when you try to scroll below the description box. Loom is a great app for video screencasts: https://www.useloom.com/
In your video screencast, we recommend that you use a Chrome Incognito window and have your Javascript console open: