I get an error when adding a new address with google confirmation

When adding a new address with google confirmation, I get the following error. XDOMAIN MERGE FORBIDDEN

Hi @anon49987593, welcome to the Asana Community Forum! Is it possible that the email address you are trying to add is already associated with another Asana account? If this is not the case, I recommend you to contact our support team and share this information:

  • Email address you are trying to add to your account
  • URL of this thread
  • Possibly a screencast (I’ve added some tips below), that would really help speed up investigations or at least screenshot illustrating the issue,

Screencast :
Loom is a great app for video screencasts: https://www.useloom.com/

In your video screencast, we recommend that you use a Chrome Incognito window and have your Javascript console open:

Try to include the entire browser window, including URL bar, in the video screencast.

Let me know if there is anything else we can help with!